Performax express service process intro

Can your dealership perform and oil change and tire rotation and MPI in 45 Minutes to an Hour?

Many dealerships are struggling with the express service process. This is a major defection point for customers and the #1 cause of poor Customer Retention numbers and low CSI. Most dealerships struggle with the complete process.

Our Express Service Process is created for your dealership to allow your team to complete the service in a timely manner.  We focus on customer retention as well as selling maintenance. The training program includes a comprehensive process from appointment to active delivery.

Besides reducing cycle time and increasing customer convenience, Express Service can have phenomenal results in profitability, increased sales, customer volume, and showroom traffic. 

We train your service advisors on our Pass/Fail Multi-Point inspection program.

Our experience has shown that up to 50% of vehicles in the average dealership service operation could be handled through the express service process. In addition to the volume factor, Express Service can drastically improve productivity and sales for the main shop. Dealerships typically experience a successful “up-sell lift” in parts and labor sales on 65% of Express Service repair orders.

Express Service Departments sell:

               3 times more tires

               4 times more batteries

               6 times more wiper blades

               7 times more air filters

Contact us immediately to install a profitable express service process in your dealership. Our program delivers amazing CSI Results too.