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Fixed Ops MAXimizer® is a monthly service that provides world class support to achieve and maintain MAXimum performance for your dealership. It includes ALL components of the Virtual Fixed Operations Director® package plus the items listed below.
For LESS than the monthly cost of a lot attendant, you will have a professional personal coach that will be available to you and your managers any time your business needs assistance with issues you may encounter.
Additionally; We will provide a written comprehensive monthly review of your operations based on the financial statement that will measure your dealership’s performance and its costs of doing business against a series of benchmarks and indicators that will be determined on the initial contact with the dealer. We will do a conference call to review the monthly report if you desire.
How can this important tool help you build your business?
1. It creates a monthly history that will help you track your sales/profit trends.
2. It identifies your dealerships strengths
3. It flags problem areas that are eroding your profits in time for you to turn them around
4. It provides a scale to measure your overhead and expenses
5. It helps the efficiency of your service
6. It shows you how your results compare to the best managed operations in the country
From the cost of advertising, to payroll and benefits, every expense is measured as a percentage of your gross profit and compared to percentages that shape profit margins.
As a on going method of tracking and accountability we will provide, on a monthly basis, customized Excel templates for your manager to track his departments performance v/s forecast objectives in the areas described below. We can also track and monitor any specific areas of performance or compliance based on dealer request.
Basic areas of monitoring are:
1. Technician performance / daily tracking / clock hours v/s flagged hours
2. Service Advisor performance / daily tracking / sales v/s individual forecasts
3. CSI actual v/s manufacturer targets, ex., General Motors EBE and SFE
4. Appointment performance, appts forecast v/s appts made v/s no show appts
5. Customer paid labor v/s forecast v/s prior year
6. Dept. gross profit v/s forecast v/s prior year
7. Daily performance tracking of ro’s written and hours flagged v/s forecast v/s prior year
Subscribers will receive a substantial discount toward in-dealership process development and implementation and consulting services.
To learn more, complete the contact form below and we will set a time for a call to fully understand your dealership needs and tailor a solution that will MAXimize your department.